Performance management framework of Limo Services in Austin, TX Assignment

Performance management framework of Limo Services in Austin, TX Company - Assignment Example ocedures for employee assessment and analysis during recruitment, orientation, training and education of employees, comprehensive methods of measuring performances of employees and effective process of communication performance feedback to employees to ensure that everyone has knowledge about achievements and remaining areas of improvements in the business strategy. The organization performance philosophy of Limo Services in Austin, TX Company is to provide highest level, clean, polite, courteous, safe, fun, memorable and punctual limousine services to the clients from any locations they desire (Limos of Austin, 2012) Measuring employees’ skills is one way of understanding the potential of the one to support efforts to achieve mission and objective of an organization. One method that Limo Services in Austin, TX Company uses to measure employee skills is surveying of clients about their experiences with customer service. The survey includes asking clients to rate the quality of customer service offered by employees of the organization. Another method used to measure employee skills is the enactment of random quality control procedure. With this method, employees do not know the exact time for evaluation and checks. The method proves good for its makes serious employees work to optimize performance in different corners of the organization. The company also considers appraisal of employees in all aspects of organizational structure to determine individual, team and group achievements in accomplishing particular responsibilities. Skill gaps are not very embarrassing aspects of organization structure especially when considering the rapidly changing business environments. Technology and expectations in the business environment are rapidly changing, and sometimes it become challenging to adapt to the changes immediately. In that line, Limo Services in Austin, TX Company has structured its performance management framework to ensure proper and regular training of the